This Cookie Policy explains how Watchgas uses cookies and similar technologies when you access and use the RTR platform, including our website, mobile applications, and connected device services.
By using our services, you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. They help ensure the platform works correctly, improve performance, and enable certain features.
2. Why We Use Cookies
We use cookies to:
- Ensure the RTR platform functions correctly
- Authenticate users and maintain secure sessions
- Store user preferences and configurations
- Analyze system usage and improve performance
- Support integration with connected devices (e.g. gas detectors, QR interactions)
- Enhance user experience across web and mobile environments
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are required for the platform to operate and cannot be disabled.
They are used for:
- User login and authentication
- Session management
- Security and fraud prevention
- API communication between RTR and connected devices
- Ensuring proper data transfer between mobile app and backend
3.2 Functional Cookies
These cookies allow the platform to remember your preferences and settings.
They are used for:
- Language and region selection
- Dashboard configurations
- Device display preferences
- Saving user-specific settings within RTR
3.3 Analytics Cookies
These cookies help us understand how users interact with RTR so we can improve performance and usability.
They may collect:
- Pages visited
- Feature usage (e.g. reports, device logs, calibration data)
- Time spent on platform
- Errors and performance metrics
3.4 Performance and Monitoring Cookies
These cookies are used to ensure system stability and reliability.
They help:
- Monitor platform performance
- Detect and log system errors
- Optimize backend services and APIs
- Improve communication with connected hardware devices
3.5 Third-Party Cookies
We may use trusted third-party services (such as analytics or monitoring providers) that place cookies on our behalf.
These cookies help us:
- Analyze traffic and usage trends
- Monitor system health
- Improve product performance
4. Cookies and Connected Devices
RTR integrates with hardware devices (e.g. gas detectors, sensors, and QR-based workflows). Cookies may be used in conjunction with:
- Device authentication flows
- QR code interactions
- Mobile app to web platform synchronization
- Data logging and reporting features
5. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies entirely or for specific sites
- Set preferences for cookie usage
6. Legal Basis (GDPR)
For users in the European Economic Area (EEA), cookies are processed based on:
- Legitimate Interest — for essential and performance cookies required for platform operation
- Consent — for analytics and non-essential cookies. Where required, you will be given the option to accept or manage cookie preferences.
7. Data Protection
Cookies used by RTR:
- Do not store sensitive personal data directly
- Are processed in accordance with our Privacy Policy
- May be linked to user accounts for authentication and system functionality
8. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or platform functionality.
Updates will be posted on this page with a revised “Last updated” date.
9. Contact
If you have any questions about this Cookie Policy or how we use cookies, please contact:
Email: info@watchgas.com
Company: Watchgas